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📧 How to Connect Your Email Account in Easyly

This article walks you through how to connect your email to Easyly, so you can send and receive emails directly from the platform.

Updated over 3 weeks ago

We’ll cover:

  • Where to find Email Accounts in Settings

  • How to connect Gmail / Google Workspace

  • How to connect Microsoft Outlook / Office 365

  • How to connect any custom domain using IMAP / SMTP

🔔 Important: The exact steps depend on who hosts your email (Google, Microsoft, or another provider). Easyly supports all major providers.

📍 Step 1: Navigate to Email Accounts

  1. Go to Settings in your Easyly account

  2. Click Marketing

  3. Select Email Accounts


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4. Click + Connect email (top right)
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✉️ Step 2: Choose Your Email Provider

After clicking Connect email, you’ll see three options:

  • Gmail / Google Workspace

  • Office 365 / Outlook

  • Any Provider (IMAP / SMTP)

🔹 Option 1: Gmail / Google Workspace

Select Gmail / G-Suite if your email is hosted with Google.

Before connecting

You must enable IMAP access in Gmail.

How to enable IMAP in Gmail:

  1. Open Gmail

  2. Click the ⚙️ gear icon → See all settings

  3. Open the Forwarding and POP/IMAP tab

  4. Under IMAP access, select Enable IMAP

  5. Click Save Changes
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Connect to Easyly

  1. Return to Easyly

  2. Click Continue

  3. Sign in with your Google account

  4. Approve permissions

Once connected, your email will appear under Email Accounts.

🔹 Option 2: Microsoft Outlook / Office 365

Choose Office 365 / Outlook if your email is hosted with Microsoft.

Before connecting

You must enable SMTP and IMAP for the mailbox.

If your account was purchased directly from Microsoft:

  1. Log in to the Microsoft Admin Center

  2. Go to Active Users

  3. Select the user

  4. Open the Mail tab → Manage email apps

  5. Enable:

    • Authenticated SMTP

    • IMAP

  6. Click Save changes
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If your account was purchased through GoDaddy:

  1. Log in to GoDaddy

  2. Go to My Products

  3. Find Email & Office

  4. Click Manage All

  5. Select the user

  6. Open Advanced Settings

  7. Enable SMTP Authentication

  8. Wait up to 1 hour, then continue
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Connect to Easyly

After SMTP is enabled:

  1. Return to Easyly

  2. Click Yes, SMTP has been enabled

  3. Follow the sign-in flow

🔹 Option 3: Any Provider (IMAP / SMTP)

Use this option if your email is hosted on:

  • Your own domain

  • GoDaddy (custom)

  • Bluehost, SiteGround, Zoho, etc.

Required information

You’ll need the following from your email host:

  • Email address

  • IMAP username & password

  • IMAP host (e.g. imap.yourdomain.com)

  • IMAP port (usually 993)

  • SMTP host

  • SMTP port (usually 587 or 465)

IMAP Settings

  • Username: your full email address

  • Port: 993

  • SSL: Enabled

SMTP Settings

  • Port: 587 (TLS) or 465 (SSL)

  • Authentication: Required

Once entered, click Continue to connect.

✅ After You’re Connected

Once your email is connected:

  • You can send emails from leads and customer records

  • Incoming emails sync into Easyly

  • Automations and templates can use this email

You’ll see the email listed under Email Accounts with incoming and outgoing status.

❓ Troubleshooting Tips

  • If emails fail to send, double-check SMTP authentication

  • If emails don’t appear, confirm IMAP is enabled

  • DNS or security changes can take up to 1 hour to apply

💬 Need Help?

If you’re unsure who hosts your email or need help finding settings:

We’re happy to guide you through the setup 🚀

Related Articles
Mail Troubleshooting Guide
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